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XPO Pharma France monitors the temperature of its warehouses with Plug and Track
Customer testimonials

XPO Pharma France monitors the temperature of its warehouses with Plug and Track

Thomas Queva 3 min read

An ANSM-authorised pharmaceutical depository, XPO Pharma France stores the medicines of several laboratories between 15 and 25 °C. Summer and winter mappings, 27 Thermo Buttons, wireless sensors connected to Thermotrack Webserve, alerts by email and SMS: Guy Beaufrère, head pharmacist, explains how the Reims site delivers the permanent temperature control required by Good Distribution Practice — alongside Plug and Track since 2013.

XPO Pharma France monitors the temperature of its warehouses with Plug and Track solutions

A pharmaceutical depository bound by GDP

We are a logistics service provider for several pharmaceutical laboratories and we ensure the storage of their medicines between 15 and 25 °C.

As a pharmaceutical depository authorised by the ANSM (the French National Agency for the Safety of Medicines and Health Products), we must comply with GDP (Good Distribution Practice). This implies, in particular, ensuring permanent temperature control.

Thermal mapping of the warehouses, the first step

With the experts at Plug and Track, we first carried out the summer and winter mapping of our warehouses, particularly the one in Reims (5,000 m²). We used 27 22L Thermo Buttons distributed in the aisles at different heights. Plug and Track thus provided us with a complete report, in compliance with the FD X 15-140 and IEC 60068-3-5 standards.

Thanks to these thermal mappings, we have determined the critical points: the coldest points in winter and the hottest points in summer.

Real-time monitoring with Thermotrack Webserve

Once this step was completed, Plug and Track provided us with the wireless temperature and humidity sensors, connected to the Thermotrack Webserve temperature monitoring platform.

We thus have perfect traceability of the temperatures and humidity of our warehouse in real time and can justify the quality of our service to our clients. In case of temperature excursions, we receive alerts immediately by email and SMS and can react immediately.

Yearly calibration and unlimited technical support

We have been trusting the Plug and Track teams since 2013 and we are fully satisfied with the services provided. The temperature sensors are accurate and reliable and every year we calibrate them.

Plug and Track offers us a free and unlimited technical support that is very efficient. We can easily contact them if needed. It is reassuring to know that we always have competent and highly responsive experts by our side.

The pharmaceutical laboratories we work for have audited the Thermotrack Webserve temperature monitoring system and were very satisfied with it.

Guy BEAUFRERE
Head pharmacist
XPO Pharma France

The customer at a glance

Customer XPO Pharma France
Group XPO Logistics
Business Pharmaceutical depository, logistics provider for laboratories
Regulatory framework ANSM authorisation, GDP
Reference warehouse Reims, 5,000 m²
Storage temperature 15 to 25 °C
Customer since 2013
Hardware 27 22L Thermo Buttons, wireless temperature and humidity sensors
Software Thermotrack Webserve
Alerts Email and SMS
Services Summer and winter mapping, yearly calibration

About XPO Pharma France

XPO Pharma is part of the XPO Logistics group, one of the world leaders in the field of supply chain. XPO Pharma ensures, on a daily basis, the storage of medicines that have to comply with strict temperature control rules.