The Servibio Group monitors the temperature of its in vitro diagnostic products with Plug and Track
An in vitro diagnostic manufacturer certified to ISO 13485:2016 and ISO 14001:2015, the Servibio Group continuously monitors its -80 °C and -20 °C freezers, its cold rooms, its ovens and its packaging rooms. Its CEO, Marc Bourlioux, explains why the group chose Sensor Net Connect sensors connected to the Thermotrack Webserve platform from Plug and Track, and what immediate SMS and email alerts bring to its daily operations.
The Servibio Group, manufacturer of in vitro diagnostic products
The Servibio Group manufactures and distributes high-quality in vitro diagnostic products to meet the needs of its customers and their patients. We have developed complete ranges for COVID-19 diagnostics (PCR, Rapid Test and ELISA).
The Servibio Group has a quality system in compliance with the ISO 13485:2016 and ISO 14001:2015 standards, guaranteeing the reliability, safety and analytical and environmental performance of its products.
The temperature monitoring solution we chose
For monitoring the temperature of our products, we chose Sensor Net Connect sensors connected to the Thermotrack Webserve platform from Plug and Track, a cloud-based monitoring station that allows us to view, in real time, the temperatures of our equipment (-80 °C or -20 °C freezers, cold rooms, ovens) in our work areas and storage areas.
We also use atmospheric pressure sensors to monitor our finished product packaging rooms. This solution allows us to comply more reliably with regulations: in case of incidents, we are immediately notified by SMS and email directly on our PCs and phones!
A trusted partner and a responsive support team
With Plug and Track, we have found a trusted partner who accompanies us thanks to monitoring solutions 100% adapted to our needs.
One of the most important points for us remains their technical support. The Plug and Track teams are reactive, the maintenance is done quickly so that it does not impact our production, and all this for free.
Marc Bourlioux
CEO
Servibio Group
The customer at a glance
| Customer | Servibio Group |
|---|---|
| Country | France |
| Sector | In vitro diagnostics |
| Founded | 1983 |
| Certifications | ISO 13485:2016 and ISO 14001:2015 |
| Monitored areas | -80 °C and -20 °C freezers, cold rooms, ovens, work and storage areas, packaging rooms |
| Hardware | Sensor Net Connect sensors and atmospheric pressure sensors |
| Software | Thermotrack Webserve |
| Alerts | SMS and email, on PC and phone |
About the Servibio Group
Founded in 1983, the Servibio Group quickly became a recognized expert in the field of in vitro diagnostics in France. Constantly innovating, the group now offers a wide range of solutions for health experts and patients: molecular biology diagnostics, immunology, parasitology, urinalysis, etc.